Privacy Policy

This Privacy Policy explains how Somerset Games ("the Site," "we," "us," or "our") gathers, uses, and shares your personal information whenever you visit, use services from, or make purchases through somersetgames.com ("the Site"), as well as any time you communicate with us concerning the Site (collectively referred to as the "Services").

Please review this Privacy Policy carefully.

Changes to This Privacy Policy

We may occasionally update this Privacy Policy to reflect changes in our practices or for operational, legal, or regulatory reasons. When we make updates, we will post the revised version on the Site, revise the "Last updated" date, and comply with any additional steps required by law.

How We Collect and Use Your Personal Information

We collect personal information from multiple sources to provide the Services. The information we gather and use depends on how you interact with us. In addition to the specific uses detailed below, we may use your information to communicate with you; to offer, maintain, or improve the Services; to fulfill legal obligations; to enforce terms of service; and to protect our rights and those of our users or others.

What Personal Information We Collect

Information We Collect About Your Usage

We may automatically collect details about how you use and interact with the Services ("Usage Data"). This can involve cookies, pixels, or similar technologies ("Cookies"). Usage Data may include:

• Device and browser details
• Network connection information
• IP address
• Other information regarding how you engage with the Services

Information We Obtain from Third Parties

We may also receive personal information from third parties, such as:

• Vendors and service providers that host or support our Site.
• Payment processors that collect payment details (bank account or credit/debit card information, billing address) to fulfill orders under our contract with you.
• Third parties we collaborate with, who may use online tracking technologies like pixels, web beacons, software development kits, third-party libraries, and cookies when you visit our Site, open our emails, or interact with our Services or advertisements.

How We Use Your Personal Information

Providing Products and Services

We use your personal information to deliver the Services under our contract with you, which includes processing payments, fulfilling orders, and sending notifications regarding your account or transactions. We also use this information to manage your account, arrange for shipping, and handle returns or exchanges.

Marketing and Advertising

We may use your personal information for marketing and promotional purposes, such as sending you offers by email, text message, or postal mail, and displaying relevant ads for our products or services on this and other websites. If you are in the EEA, we rely on our legitimate interest (Art. 6(1)(f) GDPR) for these activities.

Security and Fraud Prevention

We may use your personal information to detect, investigate, or take action against fraudulent, illegal, or malicious activities. If you have an account, please keep your login details private. If you suspect unauthorized access, contact us immediately. If you are in the EEA, our legitimate interest (Art. 6(1)(f) GDPR) is the legal basis for protecting our website and customers.

Communicating with You and Improving Services

We may use your personal information to provide customer support and improve our Services. This aligns with our legitimate interest (Art. 6(1)(f) GDPR) in being responsive and maintaining a professional relationship with you.

Cookies

We use Cookies on our Site for various reasons, including to:

• Power and improve our Site and Services
• Remember user actions and preferences
• Conduct analytics to better understand user behavior

Your browser may allow you to remove or reject Cookies through its controls. However, doing so might adversely impact your experience on the Site, and certain features may not function properly.

How We Disclose Personal Information

We may share your personal information with third parties under specific circumstances related to contractual obligations, legitimate business operations, or as otherwise described in this Privacy Policy, including:

• Vendors and service providers performing tasks on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, and fulfillment or shipping).
• Business and marketing partners who will use your information in accordance with their own privacy notices.
• Other parties, when you instruct us to do so or consent to such sharing, for example to facilitate shipping or if you use social media widgets or logins.
• Affiliates or within our corporate group, for our legitimate interests in running a successful business.
• In connection with a business transaction, such as a merger or bankruptcy; to comply with legal obligations; to enforce our terms of service; or to protect our rights and those of our users or others.

We share the following categories of personal information and sensitive personal information:

• Identifiers (contact details, certain order and account information)
• Commercial information (order details, shopping info, customer support info)
• Internet or similar network activity (Usage Data)
• Geolocation data (derived from IP addresses or similar methods)

We do not use or disclose sensitive personal information without your consent or in a manner that infers characteristics about you. With your consent, we may share personal information for advertising and marketing purposes.

User-Generated Content

The Services may allow you to submit product reviews or other content in publicly accessible sections. Any information you make public can be viewed by anyone, and we cannot guarantee that third parties will respect your privacy. You are responsible for what you share, and we are not liable for the security or privacy of any public content or for third parties use of such information.

Third Party Websites and Links

Our Site may contain links to websites or platforms operated by third parties. If you follow these links, you should review the respective privacy policies of those sites. We are not responsible for the privacy or security practices of these third-party sites, nor for the accuracy or reliability of their content. Information you provide on social media platforms or other public forums may be accessible to users of those platforms. Our inclusion of links does not imply endorsement, unless explicitly stated.

Childrens Data

Our Services are not designed for children, and we do not knowingly collect their personal information. If you are a parent or guardian who believes your child has provided us with personal details, please contact us using the information below so we can delete this information. As of the effective date of this Privacy Policy, we are not aware of any "sharing" or "selling" of personal information of individuals under 16 years old, as defined by applicable law.

Security and Retention of Your Information

We strive to protect your personal information, but no security measures are foolproof. Please do not use unsecured channels to send us sensitive information. How long we keep your personal information varies based on factors such as maintaining your account, providing Services, fulfilling legal obligations, resolving disputes, or enforcing contracts.

Your Rights

Depending on your location, you may have some or all of the following rights regarding your personal information. These rights may only apply in certain cases, and we may decline requests as allowed by law.

• Right to Access / Know: Request information about the personal data we hold about you and how we use/share it.
• Right to Delete: Ask us to delete your personal data.
• Right to Correct: Request corrections to any inaccurate personal data we hold about you.
• Right of Portability: Obtain a copy of your personal data or request its transfer to a third party, where feasible.
• Right to Opt out of Sale or Sharing or Targeted Advertising: In certain jurisdictions, request that we do not "sell" or "share" your personal data for targeted advertising. We recognize Global Privacy Control signals in applicable regions.
• Restrict Processing: Ask us to stop or limit our processing of your personal information.
• Withdrawal of Consent: If we rely on consent, you can withdraw it at any time.
• Appeal: If we deny your request, you may have the right to appeal our decision.
• Manage Communication Preferences: Opt out of promotional emails by clicking "unsubscribe" in our emails. We may still send transactional emails about orders or your account.

You can exercise these rights through our Site or by contacting us at the details provided below. We may request additional information to verify your identity before we can fulfill certain requests. You can also designate an authorized agent, subject to verifying their authority to act on your behalf.

Complaints

If you have concerns about how we handle your personal information, please reach out to us using the contact information below. If you are dissatisfied with our response, you may have the right to appeal or to lodge a complaint with your local data protection authority (e.g., for the EEA, you can find a list at this link).

International Users

We may transfer, store, and process your personal information outside your home country, including by our staff, third-party service providers, and partners. If we transfer your personal information from Europe, we will rely on recognized transfer methods (e.g., European Commissions Standard Contractual Clauses) unless it is to a country deemed to offer adequate protection.

Contact

If you have any questions about this Privacy Policy or our privacy practices, or if you wish to exercise any of your rights, please email us at support@somersetgames.com

For purposes of data protection laws, and unless otherwise specified, Somerset Games is the data controller of your personal information.